Responsible Business

At Generali we believe sustainability is a necessary strategic way to approach business and not just a nice-to-have.

It all stems from our purpose, to “enable people to shape a safer and more sustainable future by caring for their lives and dreams”.

It is about creating long-lasting value shared among a wide array of stakeholders: not only shareholders, investors and clients, but also employees, suppliers, the environment, local communities, and society as a whole.

In our new strategy “Lifetime Partner 24: Driving Growth” sustainability is the originator, inspired by our ambition to be a lifetime partner. Being the originator of the new strategy means for Sustainability to be a game changer, shaping the way all the decisions are taken leading Generali to be a transformative, generative and impact driven company, able to create shared-value.

Our aim is to deliver a social, environmental and stakeholder impact for a sustainable transformation by integrating even more sustainability in core business and processes, including our commitment in the community as an integral part of the overall strategic positioning. Therefore, Generali identifies four responsible roles to play as investor, insurer, employer and corporate citizen.

Responsible Business


We want to protect the environment, which we consider a primary asset to be preserved for future generations, implementing in the core business activities our Climate Change strategy, approved by our Board of Directors..

We believe in the people who have chosen to work with us worldwide. We know that their talent, their diversity and their abilities to be inclusive allow us to be a more innovative Group, capable of changing our customers’ lives.

Our sustainability commitment is not something new: consistently with our vision, throughout the years, we have publicly joined voluntary initiatives such as the Global Compact (2007), the Principles for Responsible Investment (2011), the Principles for Sustainable Insurance (2014) and the Paris Pledge for Action (2015).

Progress at year-end 2021

In 2021:

€ 19,894 Mln premiums from social and environmental products


Insurance products, by their very nature, have a high social and environmental value given that they constitute a concrete response to pension and protection needs of customers and the growing needs of society. We constantly monitor risks that may have impact on the society and the environment as to identify opportunities and continue to create value.
As part of our offering, we are committed to promote several high value-added solutions from a social and environmental perspective. Developing this type of coverage means providing a service that creates value over time, responding to new requirements related to emerging risks, fostering eco-sustainable conduct, and bridging gaps in the pension and public health services sectors. Embracing technology and innovation, we address habits and behaviour towards healthier and more informed lifestyles, favouring risk prevention rather than claims settlement. In order to encourage eco-sustainable conduct and support green activities, consistent with our Strategy on Climate Change, we develop and distribute sustainable insurance solutions (products and services) with particular attention to environmental protection.

t is Generali’s global flagship initiative for the community, catalysing the majority of the Group’s social activities since 2017. It is deeply connected to our purpose extending it, beyond our customers, towards the most vulnerable communities.
The Human Safety Net is a fundamental component of Generali's commitment to sustainability and to the achievement of the Sustainable Development Goals. As to reach more people and achieve a greater impact, The Human Safety Net mobilizes the network of employees and agents, activating their skills, financial and technical resources towards common objectives.

In 2021:

The Human Safety Net

The Human Safety Net programmes support families with young children (0-6 years old) and contribute to the integration of refugees through entrepreneurship or employment. They share the mission of unlocking the human potential of people living in vulnerable circumstances, so that they can transform the lives of their families and communities. The Human Safety Net brings together the strengths of non-profit organizations and the private sector, in Europe, Asia and South America.

In compliance with internal guidelines, every country and legal entity of the Group can activate one or more of these programmes by carefully selecting a partner and performing a complete due diligence. All activities and impacts achieved are monitored through a shared measurement framework that tracks collective results and triggers learnings from one another, based on the Business for Societal Impact (B4SI) international standards.

Over the next three years, we aim to further extend the impact and the reach of The Human Safety Net in the communities, as well as increasing the alignment to Generali’s core business. We will accelerate the engagement of Generali’s employees and agents - starting from the 500 THSN Ambassadors globally activated, involve our customers and keep on joining forces with other organisations that share our approach and vision, with Venice’s Procuratie Vecchie acting as a global hub.

In 2021:

€ 19,894 Mln premiums from social and environmental products


Insurance products, by their very nature, have a high social and environmental value given that they constitute a concrete response to pension and protection needs of customers and the growing needs of society. We constantly monitor risks that may have impact on the society and the environment as to identify opportunities and continue to create value.
As part of our offering, we are committed to promote several high value-added solutions from a social and environmental perspective. Developing this type of coverage means providing a service that creates value over time, responding to new requirements related to emerging risks, fostering eco-sustainable conduct, and bridging gaps in the pension and public health services sectors. Embracing technology and innovation, we address habits and behaviour towards healthier and more informed lifestyles, favouring risk prevention rather than claims settlement. In order to encourage eco-sustainable conduct and support green activities, consistent with our Strategy on Climate Change, we develop and distribute sustainable insurance solutions (products and services) with particular attention to environmental protection.

In 2021:

€ 19,894 Mln premiums from social and environmental products


Insurance products, by their very nature, have a high social and environmental value given that they constitute a concrete response to pension and protection needs of customers and the growing needs of society. We constantly monitor risks that may have impact on the society and the environment as to identify opportunities and continue to create value.
As part of our offering, we are committed to promote several high value-added solutions from a social and environmental perspective. Developing this type of coverage means providing a service that creates value over time, responding to new requirements related to emerging risks, fostering eco-sustainable conduct, and bridging gaps in the pension and public health services sectors. Embracing technology and innovation, we address habits and behaviour towards healthier and more informed lifestyles, favouring risk prevention rather than claims settlement. In order to encourage eco-sustainable conduct and support green activities, consistent with our Strategy on Climate Change, we develop and distribute sustainable insurance solutions (products and services) with particular attention to environmental protection.