Generali Group

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Our Responsibilities

Generali contributes towards a healthy, resilient and sustainable society where people can develop and flourish. This is how Generali lives our role as a corporate citizen, creating long-term value for its stakeholders.

Our Responsibilities

We are aware of our position as the focal point for the interests and expectations of a broad range of stakeholders (employees, shareholders and investors, clients, suppliers, issuing companies, institutions and local communities) and so in managing our business we seek to create value for the company and – together – also for our stakeholders.

We want to play an active role in creating a sustainable future by pursuing the goal of economic development that leads to a continuous improvement in our business results and, at the same time, in the economic, social and environmental conditions of the communities in which we operate.

We want to help improve people's lives, above all through high quality products and services that meet our clients' protection needs.  Through The Human Safety Net, our new global initiative in the community, we are extending this mission beyond our day-to-day business to the most vulnerable in society. Through The Human Safety Net, Generali is taking a different approach to some of the world’s socio-demographic challenges, mobilising our people, capabilities and resources to achieve real impact.

We believe our success is primarily based on the quality of our people, who we select from the very best. We believe diversity is a competitive advantage and we promote it within an open and inclusive working environment, where employees feel their rights are protected, where they are valued, and where they have the chance to grow professionally.

Both inside and outside the company, we promote respect for fundamental human and labour rights and protection of the environment, which we consider a primary asset to be preserved for future generations, and we fight corruption in all its forms.

We attach fundamental importance to continual dialogue with our stakeholders and engaging them in adhering to the principles we believe in. 

To this end, in 1997 the Group set up (at European level, according to a specific European Directive) an appropriate venue to improve social dialogue with the European Works Council.

We also adopted the European Social Charter in 2006 to address some principles and objectives which aim at consolidating and promoting mutual trust between management and employees, and a positiveworking environment based on respecting labour rights.

Our corporate responsibility strategy is established on the basis of the Group’s business priorities and the principles set out in our Code of Conduct (

The strategy also takes into account the needs and expectations of our key stakeholders, who play an important role in the ongoing success of the Group. Our strategy is outlined in the Charter of sustainability commitments. This document is fundamental to the management of key social, environmental and governance matters. It also identifies areas of action on which we intend to focus in the coming years, to help us achieve our business objectives and create value for our stakeholders.

In order to identify the priorities for our corporate responsibility strategy and to define the content of the Sustainability Report, we conducted a formal materiality analysis, in accordance with the GRI-G4 reporting Guidelines.

As part of our commitment to corporate responsibility, we are signatories of the following United Nations’ initiatives: the Global Compact, the Principles for Responsible Investments (PRI) and the Principles for Sustainable Insurance (PSI).

Find out more about corporate responsibility.


MSCi Global Sustainability Indices


NYSE Euronet Vigeo Index World 120


Ethibel Sustainability Index Excellence Global, Ethibel Sustainability Index Excellence Europe

ECPI Global Ethical Equity

Corporate Knights' Global

100 Most Sustainable Corporations in the World

ESG rating

Oekom Research Prime C

Ethibel Pioneer and Excellence

Investment Register


2009: introduction of a Group Environmental Management System that meets ISO 14001 standards

2010: adoption of the Group Ethical Guidelines for Invetsments

2011: issue of the Group Ethical Code for suppliers

2012: adoption of the new Group Code of Conduct

2014: approval of the new Group Policy for the Environment and Climate

2015: approval of the Responsible Investment Guideline

2017: approval of the new Charter of Sustainability Commitments by the Board of Directors


Sustainable and Responsible Investment (SRI) over € 30 billion

Funds allocated to the community over € 14.6 million

Total greenhouse gas emissions t 118.3 CO2e -5,6%

Charter of sustainability commitments 306 kb  
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